Estimated reading time: 9 minutes
Have you ever noticed the star (*) and pound (#) codes on your phone? These codes, known as Verizon USSD codes, are not just random numbers. They are useful tools that help you manage your Verizon services directly from your phone.
In this guide, we will walk you through important Verizon USSD codes, including the popular Star 67 that you should know. For example, you can check your voicemail by dialing *86 or updating your phone with *228. We will also show you how to contact customer service using *611, check your minutes balance with #646, and monitor your data usage with #768. Additionally, we will explain how to use features like call forwarding and call waiting, making your Verizon experience easier and more efficient.
Table of contents
USSD Codes (Unstructured Supplementary Service Data) are special codes used on mobile phones to access services from your network provider quickly. These codes typically include numbers and symbols, where the first or last character is often a symbol like Star/Asterisk (*) and Pound/Hash (#). The middle part of the code is a short number sequence.
For example:
*123#
#1234#
#12345
Essential Verizon USSD Codes Every Customer Should Know
We have grouped these necessary Verizon USSD codes into categories so you can quickly find the code you need based on your requirements.
Account Information
| Feature | Enable | Disable |
|---|---|---|
| Check Account Balance | #BAL (#225) | – |
| Check Data Usage | #DATA (#3282) | – |
| Check Minutes | #MIN (#646) | – |
| Check Upgrade Information | #UPG (#874) | – |
| Test Call | #832 | – |
Overview of Account Information USSD Codes
To check your current account balance, dial #BAL (#225), and you will receive a message detailing your balance and last payment. If you want to monitor your data usage, you can call #DATA (#3282), which will send you a free text message with an estimate of your data and messaging usage for the current billing cycle.
To find out how many minutes you have used, dial #MIN (#646), and you will receive a text message with an estimate of your minute usage during the current billing cycle. If you’re interested in checking your upgrade eligibility, you can call #UPG (#874) to receive information about potential upgrades available for your device. Finally, to perform a test call and ensure your phone is functioning properly, dial #832.
Recharge and Payment
| Feature | Enable | Disable |
|---|---|---|
| Make a Payment | #PMT (#768) | – |
How to Use USSD Codes for Recharge and Payments
To make a payment on your Verizon account, dial #PMT (#768). This code lets you pay your bill quickly and securely. You can use credit or debit cards, and you can pay anytime and anywhere. After completing your payment, you will get a confirmation message to ensure your transaction was successful.
This service is available 24/7, so you can manage your payments easily and avoid late fees.
Value-Added Services
| Feature | Enable | Disable |
|---|---|---|
| Conditional Call Forwarding | *71 + 10-digit number | – |
| Immediate Call Forwarding | *72 + 10-digit number | *73 |
| Stop All Call Forwarding | – | *73 |
| Block Caller ID (Per-Call) | *67 + 10-digit number | – |
| Unblock Caller ID (Per-Call) | *82 + 10-digit number | – |
| Voicemail | *86 | – |
| Call Forwarding Busy Line | *90 | *91 |
| Call Forwarding Busy Don’t Answer | *92 | *93 |
| Anonymous Call Rejection | *77 | *87 |
| Anonymous Call Block | *77 | *87 |
| Call Block | *60 | *80 |
| Busy Redial | *66 | *86 |
| Call Return | *69 | *89 |
| Speed Dialing 8 | *74 | – |
| Speed Dialing 30 | *75 | – |
| Call Waiting | Flash/Hookswitch | *70 (Cancel) |
| Three-Way Calling | Flash/Hookswitch | – |
| Per Line Blocking (Selective) | *67 | Hang up |
| Per Line Blocking (Complete) | *82 | – |
| Do Not Disturb | *64 | – |
Exploring USSD Codes for Value-Added Services Including Star 67
Conditional Call Forwarding lets you redirect calls to another number if you cannot answer. To activate this feature, dial *71 followed by the 10-digit number you want to forward calls to. For Immediate Call Forwarding, use *72 plus the 10-digit number to start forwarding calls right away. If you need to turn it off, dial *73. To stop all call forwarding, dial *73 again to deactivate any existing settings.
If you wish to block your caller ID for a specific call, dial *67, followed by the 10-digit number. This keeps your number private for that call. For example: *67800 555-0123
To unblock your caller ID for that call, use *82 followed by the 10-digit number.
To access your voicemail, dial *86. For forwarding calls when the line is busy, use *90 to enable and *91 to disable. To forward calls when you are busy but do not answer, dial *92 to enable and *93 to disable.
Anonymous Call Rejection can be turned on by dialing *77. To turn it off, dial *87. You can also block anonymous calls by using the same codes: *77 to enable and *87 to disable.
To block specific numbers, enable Call Block by dialing *60. To turn it off, dial *80. Busy Redial, which redials the last busy number, can be activated by dialing *66 and cancelled by dialing *86. Call Return allows you to return the last missed call; dial *69 to enable and *89 to cancel.
For Speed Dialing, set up Speed Dialing 8 by dialing *74 and Speed Dialing 30 by dialing *75. To activate Call Waiting, use the Flash/Hookswitch on your phone and dial *70 to cancel it. Three-way calling can also be activated with the Flash/Hookswitch, allowing you to add another person to your call.
For Per Line Blocking, enable Selective Blocking by dialing *67 and hanging up to end the call. For Complete Blocking, use *82. To activate Do Not Disturb mode, dial *64, which silences all incoming calls until you turn it off.
Customer Support
| Feature | Enable | Disable |
|---|---|---|
| Verizon Customer Service | *611 | – |
| Relay Service for Deaf or hard of hearing | 711 | – |
| Roadside Assistance | #ROAD (#7623) | – |
Customer Support USSD Codes for Quick Assistance
If you need help with your Verizon account, dial *611 to connect with Verizon Customer Service. This is the fastest way to get support for any questions or issues.
For individuals who are deaf or hard of hearing, dial 711 to access the Relay Service. This service uses a relay operator to help you communicate over the phone.
In case you need assistance while on the road, dial #ROAD or #7623. This service helps with various roadside emergencies to ensure you get back on the road safely.
Other Useful Information
| Feature | Enable | Disable |
|---|---|---|
| Update PRL (Preferred Roaming List) | 228 | – |
| Traffic and Weather Info | *511 | – |
| Register to System | *18 | – |
| Disable Roaming | *19 | – |
| Check Network Signal Strength | #0011# | – |
| Traffic Info | *526 (*JAM) | – |
| Local Traffic Assistance (Atlanta) | *368 (*DOT) | – |
| GA State Patrol | *477 (*GSP) | – |
Additional USSD Codes for Enhanced Verizon Services
Verizon offers several USSD codes to enhance your experience with quick access to essential services. To update the Preferred Roaming List (PRL) on older 3G phones and improve network connectivity while roaming, dial *228.
For real-time traffic and weather updates, use *511 to stay informed about current conditions and plan your travels effectively.
To register your device with the network, enter *18. This code ensures your phone is properly connected to Verizon’s system.
To manage roaming settings and avoid unexpected charges while travelling, dial *19 to turn off roaming.
To check your network signal strength and find the best service spots, use the code #0011#.
For localized traffic updates in Atlanta, call *368, a service provided by the Department of Transportation.
If you need assistance from the Georgia State Patrol, dial *477 for direct help.
For general traffic updates across the state, use *526, also known as *JAM, to receive timely road condition information.
Key Points to Know Before Dialing USSD Codes
- Understand the Code: Before dialing any USSD code, ensure you know its purpose. Using the wrong code might alter your service or incur unexpected charges. Always verify what the code does before use.
- Compatibility with New Phones: New smartphones may handle USSD codes differently. Some modern devices integrate these functions into their settings or apps, potentially rendering the codes unnecessary.
- Verify Code Sources: Be cautious with online USSD code lists. Not all sources are reliable, and some might provide outdated or incorrect information. Stick to trusted sources to avoid potential issues.
- No Internet Required: USSD codes function without an internet connection. You can perform actions like balance checks or top-ups directly through your mobile network without needing Wi-Fi or mobile data.
- Correct Format: USSD codes must be dialled correctly, starting with an asterisk (*) followed by a sequence of digits. For instance, a standard code might appear as *123#. Incorrect USSD code may lead to errors.
- Immediate Response: USSD codes provide instant feedback. Once you dial a code, you will receive a prompt response on your screen, facilitating quick interactions with your service provider.
- Potential Risks: Misuse of certain USSD codes can alter settings on your device or SIM card. Be cautious with codes related to security or configuration to avoid unintended consequences, such as losing service access.
- Limited Character Length: USSD messages are limited to 182 alphanumeric characters. Responses are typically brief, so be prepared for a concise information exchange.
By keeping these tips in mind, you can use USSD codes effectively and avoid common pitfalls. Stay informed and cautious to make the most of these handy codes.
Frequently Asked Questions:
To activate Anonymous Call Blocking on Verizon, dial *77. If you are using a rotary or pulse-dialing phone, dial 1177 instead. You will hear a recording or a confirmation tone to confirm the feature is active.
To turn off Anonymous Call Blocking, dial *87. For rotary phones, use 1187 to deactivate the feature.
Verizon provides various USSD codes, or star codes, to manage different phone features. To block your caller ID, dial *67. If you need to unblock it for a specific call, use *82. To activate Call Trace, dial *57. To enable Anonymous Call Blocking, use *77. These codes help you easily manage and customize your phone settings.
To activate Call Trace on Verizon:
Dial *57.
After receiving an unwanted call, use *57 to start tracing the last incoming call.
Follow the voice-recorded instructions after dialing.
This feature is useful for reporting harassing or threatening calls to authorities.
Conclusion:
Using Verizon USSD codes can greatly improve how you manage your phone services. These codes allow you to check balances, run diagnostics, and handle various tasks right from your dialer.
To find the right USSD code, you can use the Verizon Support Website, your phone’s user manual, or call *611 for help. Keeping these codes easily accessible will help you enhance your Verizon experience and solve issues quickly.
By mastering these codes, you can make your service more efficient and personalized.